This program features three potentially hazardous workplace incidents in which workers confront each other about the hazards. In each incident, examples of poor communication are demonstrated; then, examples of effective and positive communication techniques are demonstrated.
"What Would You Say?" focuses on easy to use communication techniques, including:
- Be positive
- Show that you are concerned about their safety
- Explain the consequences of the hazard or unsafe behavior
- Be specific with your comments
The video also helps us learn to respond in a positive way if someone is pointing out our unsafe actions. Suitable for new and experienced employees in a wide variety of settings.