Workplace Culture: Problem Solving Streaming Video on Demand

Streaming Video
16 minutes
Last Updated

Course Description

In this course, you'll gain valuable insights into tackling workplace challenges through a structured five-step problem-solving process. Regardless of your professional level or industry, this course will empower you with the tools and techniques needed to overcome obstacles with confidence and a positive mindset.
Throughout the course, you will learn how to:

  1. Define the Problem: Accurately identify and establish clear problem statements that address the root cause of the issue.
  2. Gather Information: Utilize various methods to collect data and gain a comprehensive understanding of the problem and its underlying causes.
  3. Generate Solutions: Apply creative techniques to brainstorm potential solutions, focusing on addressing both root causes and symptoms.
  4. Evaluate Solutions: Use different evaluation methods to assess the cost, feasibility, effectiveness, risks, and expected outcomes of potential solutions.
  5. Implement & Monitor Solutions: Develop and execute a detailed implementation plan, monitor the progress using key performance indicators, and continuously refine your solution based on feedback and changing circumstances.

By the end of this course, you will have the knowledge and practical skills to approach workplace challenges with a positive problem-solving mindset, turning obstacles into opportunities for growth and improvement.

This program is available with Spanish and French closed captions.

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