Hospitality Customer Service Video On Demand

Type
Streaming Video
Producer
Atlantic Training
SKU
5021A
Runtime
7 minutes
Last Updated
2009

Course Description

As an associate, you are the key to the company's success. Each associate makes a difference, no matter what part of the facility you work. Treating customers with respect is expected. This program discusses the general accepted customer service standards.

Course Outline

  • Hospitality Overview
  • Preparing For and Conducting the Presentation
  • Review Questions and Answers
  • Attendance Record

Objective

Course Outline

  • Hospitality Overview
  • Preparing For and Conducting the Presentation
  • Review Questions and Answers
  • Attendance Record